GET SUPPORT
01
IMMEDIATE SUPPORT
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Life at Risk (yours or others) 999 for an ambulance or go straight to A&E if you can
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Crisis Response Service (Mental Health) 111 option 2 (0845 46 47 for Wales)
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Samaritans 116 123 www.samaritans.org or jo@samaritans.org
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Shout Crisis Text Line text 'SHOUT' to 85258 or 'YM' for under 19 www.giveusashout.org
02
URGENT SUPPORT
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SANEline 0300 304 7000 www.sane.org.uk
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National Suicide Prevention Helpline 0800 689 5652 www.spuk.org.uk
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CALM (Campaign Against Living Miserably) 0800 58 58 58 www.thecalmzone.net or Webchat Service
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Anxiety UK 03444 775 774 text 07537 416 905 www.anxietyuk.org.uk
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No Panic 0300 772 9844 www.nopanic.org.uk
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Mind 0300 123 3393 www.mind.org.uk
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Papyrus 0800 068 4141 www.papyrus-uk.org text 07860039967 pat@papyrus-uk.org (up to 35)
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Abuse: Refuge 0808 2000 247 www.refuge.org.uk or Webchat
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Abuse: Women's Aid 0808 2000 247 www.womensaid.org.uk
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Abuse (Men): Respect 0808 8010327 www.mensadvice.org.uk
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Abuse (Men): ManKind Initiative 01823 334244 www.new.mankind.org.uk or Oak Book Directory for local services
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Abuse (Men): SurvivorsUK text 020 3322 1860 or Webchat www.survivorsuk.org
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Bereavement: Cruse 0808 808 1677 www.cruse.org.uk or Webchat
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Elderly: Age UK 0800 678 1602 www.ageuk.org.uk
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Elderly: The Silver Line 0800 4 70 80 90 www.thesilverline.org.uk
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LGBTQ+: Switchboard 0300 330 0630 www.switchboard.lgbt Webchat also available
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Wales: NHS Direct 0845 46 47 www.111.wales.nhs.uk
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Wales: C.A.L.L. 0800 132 737 callhelpline.org.uk text 'help' to 81066
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Scotland: Breathing Space 0800838587 breathingspace.scot
03
FURTHER SUPPORT
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Find your Local NHS Urgent Mental Health Helpline
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Find a Helpline with Helpline Directory which lists approved members of Helpline Partnership providing support via various channels
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Citizen's Advice Find your local CA for specific resources
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Rape: Rape Crisis www.rapecrisis.org.uk
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Elderly Abuse: Hourglass 0808 808 8141 text 078 6005 2906 www.wearehourglass.org
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National Stalking Helpline 0808 802 0300 www.stalkinghelpline.org
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Mind Infoline 0300 123 3393 Infoline Helplines info@mind.org.uk
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Legal: Mind Legal Line 0300 466 6463
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Legal: Rights of Women www.rightsofwomen.org.uk
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Legal: FLOWS (Finding Legal Options for Women Survivors)
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Befrienders Worldwide www.befrienders.org select country for contact number
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Grassroots Suicide Prevention StayAlive App or www.prevent-suicide.org.uk
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Find a Recovery College which offer courses about mental health and recovery in a supportive environment
04
YOUTH SUPPORT
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Samaritans 116 123 www.samaritans.org or jo@samaritans.org
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Childline 0800 1111 under 19 (the number will not appear on a phone bill) childline.org.uk
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Papyrus 0800 068 4141 www.papyrus-uk.org text 07860039967 pat@papyrus-uk.org
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No Panic 0333 772 2644 www.nopanic.org.uk
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Young Minds Messenger text 'YM' to 85258 www.youngminds.org.uk
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YoungMinds Parents Helpline 08088 025544 Support for parents, guardians and carers
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Place2Be 020 7923 5500 www.place2be.org.uk
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NSPCC 0808 800 5000 www.nspcc.org.uk or help@nspcc.org.uk
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The Mix 0808 808 4994 www.themix.org.uk
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Students: Nightlife www.nightline.ac.uk to find resources your university offers
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CAMHS Resources Websites or Apps
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ChatHealth text service 07507 331949
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Kooth www.kooth.com
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Stem4 www.stem4.org.uk supporting teenage mental health
Steps to Getting Support
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Short term or long term... it all needs a first step before anything else. Where do you start? What is best?
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If you are in crisis - reach out immediately to the contacts provided above.
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If you struggle with suicidal thoughts or are supporting someone else, it may help to make a safety plan to use if you need it (further information at the bottom of this page)
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Make an appointment with your GP to either rule out any physiological sources that could be causing symptoms, to tap into any mental health resources they may have to offer, or to be referred onward if need be
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If you have private health insurance (personal or through your work) - check to see if they have preferred or immediate resources available to you
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Check whether you are enrolled in an EAP (Employee Assistance Program) which could provide a limited number of free therapy sessions in a shorter time frame which could bridge the gap while you wait for referrals
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Reach out in the community for group meetings that you may feel comfortable joining for social interaction and peer support
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Find social media groups that you may feel comfortable joining for advice and support in your situation. Do this with care and step away if it becomes too chaotic or manic
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Making a Safety Plan
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If you struggle with suicidal thoughts or are supporting someone else, it may help to make a safety plan to use if you need it:
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the Staying Safe website provides information on how to make a safety plan, including video tutorials and online templates to guide you through the process
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the mental health charity Mind also provides information on planning for a mental health crisis